Customer Service Director
(Ramp/Gate/Ticket Counter Lead Agent) - Istanbul, Turkey
Qualifications
Education
High School Diploma or equivalent school leaving certificate required
Knowledge/SkillsProven track record of reliability required
Professional image and appearance required
Strong communication skills required
Must be fluent in English and Turkish (written and oral) required
Flexible approach to work standards and duties required
Experience
At least 2 years customer service experience required
Working knowledge of the region preferred
Some experience in all areas of airport operations including ticketing required
Supervisory experience preferred
Previous experience with US airline carriers preferred
At least 2 years customer service experience required
Working knowledge of the region preferred
Some experience in all areas of airport operations including ticketing required
Supervisory experience preferred
Previous experience with US airline carriers preferred
Other
Must be able to live and work in Turkey without visa sponsorship or support required
Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation
Regular attendance and punctuality in accordance with United's policies is required
Attendance is required at work location
Must be able to live and work in Turkey without visa sponsorship or support required
Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation
Regular attendance and punctuality in accordance with United's policies is required
Attendance is required at work location
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